We will accept returns within 30 days of delivery.
Products purchased from the Long Island Drum Center
must be returned in their original packaging, in
original condition, and must include all associated
parts, manuals, and accessories. We will provide a
full refund for the value of product only. We can not
refund the original shipping costs. Electronics,
books, and videos are not refundable if opened. If you
are not satisfied with your purchase and would like a
refund, please contact us.
Domestic Orders (U.S. Lower 48) - Domestic orders are shipped via UPS. Long Island Drum Center shipping rates are based on order subtotal and are as follows:
Order Subtotal: Shipping Cost
$0 - $50: $10.00
$51- $100: $12.50
$101 - $225: $17.50
International Orders (including Alaska and Hawaii) -
International and non-lower 48 orders are shipping with the most economical carrier. On placing an order with the Long Island Drum Center, we will determine the shipping rate based on the shipping address provided at the time the order was submitted. You will then be notified of shipping cost via email and will have three days from the date of the email to decide if you would like to finalize the order. After the three day period, the order will be automatically cancelled. Your credit card will not be charged until you decide to complete the order.
Orders Containing Oversized Items (FREE SHIPPING RESTRICTIONS) -
Some items due to their size and/or weight require special shipping or handling. The free domestic shipping promotion DOES NOT APPLY to these oversized items. If your order contains one or more of these products, the shipping cost will have to be determined manually by our staff. Upon placing the order, we will determine the shipping rate based on the special shipping requirements and shipping address provided at the time the order was submitted. We will then contact you regarding the total cost of your order. At that time you may decide to either complete or cancel the order. For completed orders, you will be billed for the cost of the order listed upon checkout plus the necessary additional shipping costs. Canceled orders will result in an immediate refund.