Here are some customer testimonials about our great store!
I got home today at 4PM and my order was on the porch, how do you guys get stuff out so fast? Once again, you guys are the best! LI Drum is head and shoulders above any outfit I've ever dealt with on the phone, on the web, or in the store. You guys have had almost everything I've ever been looking for in stock when I call and the prices are usually the best I can find anywhere. Everything from a special order for a shell pack to fifty bucks worth of heads, your service is top notch all the way and continues to exceed my expectations. A true class act!
-- Dave Nemec, Tinton Falls, NJ
I have been dealing with Dennis and Phil for about 10 years. I have not had one problem or any bad service. They are great guys. Give them a call!!!!
--Paul McCullough, Wilmington, NC
A drummer has many choices when it comes purveyors of drum equipment and supplies; since the early 80's when I bought my first Ping Ride on Jerusalem Avenue, mine has consistently been the LIDC. When it comes to expertise, price, and customer service, Dennis, Phil and the crew at LIDC are the benchmark for the industry in the greater metropolitan area, bar none.
-- Dave Eisenhardt, Chatham, NJ
The best testimonial for "The Original" Long Island Drum center is simply knowing whatever you may need or want will be supplied to you.
The past two years I've found their service impeccable! Whether my purchase is via their internet or over the phone, three hundred miles away, delivery is usually the next day.
I'm glad to see that the Retailer's Association has recognized the hard work put in to their operation.
--Joe Bradley, Owner: By Joe Crafts, Inc. & "Over The Bridge" Band
YOU GUYS TOTALLY ROCK!!! Thanks for the Great
Customer Service...I will definitely use you guys
again. With so many options out there, it's hard to
find a place you feel comfortable with ordering over
the Internet or just over the phone!
-- T. Murray, IL
Thanks so much for such excellent Customer Service! Especially when I live
in Canada and am not even in your stores target market, you have offered
such great service and concern for my satisfaction. Give yourself a pat on
the back, and if your not the boss, I want to send the boss a thank you
letter for your hard work! I look forward to getting the new mount, I am
glad that it is still possible to get this drum together after it's finish
and starcast are discontinued! Great work, I will talk to you soon!
-- Tim, Canada
A good omen I hope! I was away from gigging and playing for a long while.
I've waited a long time for a proper place to practice and now I just can't
wait. I just want to say thanks again Phil. You really took care of me and I
won't forget that. Everyone who will listen will now hear about LIDC and
yourself and I will shop nowhere else. Feel free to quote me on that too.
I'm glad I got you on the phone man! Take care.
-- Eric
I really appreciate and thank you for the excellent service I have received
on my recent purchased of the Albino White Mike Portnoy snare that you
special ordered for me. It arrived via UPS today and it looks great!! Your
excellent service is what makes LIDC a five star store!!
I especially appreciate being able to ask dumb questions of an extremely
knowledgeable person. I look forward to doing business in the future with
you and thank you ever so much again for all your efforts in providing me
with excellent service.
-- Billy Grey
LIDC is the best place for your equipment because their deals, service, and speed can't be beat. It's as fast as Johnny Rabb! :) When we talk to other places and tell them we need lugs for a 13" rac tom, they think we're asking for lugnuts for a car. We always hear guys in the backround testing out the equipment so we know when we ask them about it they speak from experience, not from some advertising catalogue. To sum it up, the competition is non- existent. Thanks LIDC!
-- Kevin Sitaras, PA
Phil, I received my drums yesterday and I just wanted to say thank you for
packing them in such a manner as you did. They arrived in perfect
condition. I will definatly re-direct my drum business to you and your store
as you have been one of the most pleasant and professional sales
representatives I have ever dealt with!! PS: thanks for the shirt!
-- Tim
Hi, My nane is Bob, born and raised in Queens and now living in Delaware. I
recently purchased two items from Ludwig, through you, and as in true Ludwig
fashion, they took forever to come in. (Still waiting for one). Your
customer service staff, especially Phil were OUTSTANDING EVERY TIME I
CALLED!!! It is very rare in todays world that you get a friendly and
helpful person when calling in to check on an order, especially since I
wasn't even spending a fortune! Phil checked on my order several times and
I believe he was instrumental in getting one of the items delivered quicker.
It was truly a pleasure doing business with you and I will continue to do so
after this. I will also recomend you to all my drummer buddies.
P.S.- You kick ass on pricing as well!!!
-- Bob Merring, DE
